Privacy Policy

Last Updated: 2 November 2026

At Liddy Silver, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store and protect your personal data when you visit our website, contact us or engage with our interior design services.

We process personal information in accordance with the UK General Data Protection Regulation (UK GDPR), the Data Protection Act 2018 and other applicable UK data protection legislation.

1. Who We Are

Liddy Silver is a London-based interior design studio specialising in residential interior design.

Website: https://liddysilver.com/
Business Name: Liddy Silver
Location: London, United Kingdom

For any questions regarding this Privacy Policy or how we handle your personal information, please contact us using the contact form available on our website.

For the purposes of applicable data protection legislation, Liddy Silver is the data controller responsible for the personal information collected through this website, subject to confirmation of the business's registered legal identity.

2. Information We Collect

We may collect and process the following types of personal information:

Information You Provide

When you contact us, complete an enquiry form or engage with our services, we may collect:

  • Your name

  • Email address

  • Telephone number

  • Residential or project address

  • Details relating to your interior design enquiry

  • Information you voluntarily provide through correspondence

Information Collected Automatically

When you visit our website, certain information may be collected automatically, including:

  • IP address

  • Browser type and version

  • Device information

  • Pages visited and browsing activity

  • Website usage statistics

  • Cookies and similar tracking technologies

This information helps us understand how visitors interact with our website and improve their experience.

3. How We Use Your Information

We may use your personal information for the following purposes:

  • To respond to enquiries and requests for information

  • To communicate with prospective and existing clients

  • To provide and manage our interior design services

  • To prepare proposals, quotations and project documentation

  • To manage client relationships and ongoing projects

  • To improve our website, services and user experience

  • To maintain the security and functionality of our website

  • To comply with applicable legal and regulatory obligations

  • To send marketing communications where permitted by law

We will only use your personal information for legitimate business purposes and in accordance with applicable data protection laws.

4. Legal Basis for Processing

Under UK GDPR, we rely on one or more of the following lawful bases when processing personal information:

Consent: Where you have given us permission to process your personal information for a specific purpose, such as receiving marketing communications or accepting non-essential cookies.

Contractual Necessity: Where processing is necessary to fulfil a contract with you or take steps at your request before entering into a contract.

Legitimate Interests: Where processing is necessary for our legitimate business interests, such as responding to enquiries, improving our services and maintaining website security, provided these interests do not override your rights and freedoms.

Legal Obligations: Where processing is necessary to comply with applicable legal or regulatory requirements.

Where we rely on consent, you may withdraw it at any time.

5. Cookies and Website Analytics

Our website is built using Squarespace and may use cookies and similar technologies to support website functionality and analyse visitor activity.

Cookies are small text files stored on your device when you visit a website.

We may use the following categories of cookies:

Essential Cookies: Necessary for the website to function correctly.

Analytics Cookies: Help us understand how visitors use our website and identify opportunities for improvement.

Functional Cookies: Support additional website features and improve the browsing experience.

Marketing Cookies: May be used to measure advertising effectiveness or deliver relevant content, where applicable.

Where required by law, we will obtain your consent before placing non-essential cookies on your device.

You can manage your cookie preferences through our website's cookie consent tools, where available, or through your browser settings.

6. Sharing Your Personal Information

We do not sell your personal information.

We may share your information with trusted third-party service providers where necessary to operate our business and deliver our services.

These may include:

  • Website hosting and management providers, including Squarespace

  • Email and communication service providers

  • Website analytics providers

  • Professional advisers, including accountants and legal representatives

  • Contractors, suppliers and consultants involved in delivering interior design projects

We only share personal information where there is a lawful basis for doing so and take reasonable steps to ensure appropriate data protection safeguards are in place.

We may also disclose personal information where required by law or to protect our legal rights.

7. International Data Transfers

Some of our third-party service providers may process or store personal information outside the United Kingdom.

Where personal information is transferred internationally, we will take appropriate steps to ensure that suitable safeguards are in place in accordance with UK data protection legislation.

These safeguards may include UK adequacy regulations, approved contractual arrangements or other legally recognised transfer mechanisms.

8. Data Retention

We retain personal information only for as long as reasonably necessary to fulfil the purposes for which it was collected, including satisfying legal, accounting and reporting requirements.

Retention periods may vary depending on the nature of the information and our relationship with you.

When personal information is no longer required, we will securely delete or anonymise it where appropriate.

9. Data Security

We take reasonable technical and organisational measures to protect personal information against unauthorised access, loss, misuse, alteration or disclosure.

Our website is hosted through Squarespace, which provides security features designed to protect information transmitted through its platform.

However, no method of internet transmission or electronic storage can be guaranteed to be completely secure.

10. Your Data Protection Rights

Under UK GDPR, you may have the following rights in relation to your personal information:

  • Right of Access: Request a copy of the personal information we hold about you.

  • Right to Rectification: Request correction of inaccurate or incomplete information.

  • Right to Erasure: Request deletion of your personal information in certain circumstances.

  • Right to Restrict Processing: Request that we limit how your information is processed.

  • Right to Data Portability: Request the transfer of certain personal information to you or another organisation.

  • Right to Object: Object to certain types of processing, including direct marketing.

  • Right to Withdraw Consent: Withdraw consent at any time where consent is the lawful basis for processing.

These rights are subject to applicable legal conditions and exceptions.

To exercise any of these rights, please contact us through our website.

You also have the right to lodge a complaint with the Information Commissioner's Office (ICO), the UK's independent data protection regulator.

11. Third-Party Websites

Our website may contain links to third-party websites or services.

We are not responsible for the privacy practices, content or security of external websites.

We recommend reviewing the privacy policies of any third-party websites you visit.

12. Children's Privacy

Our website and services are not specifically directed towards children.

We do not knowingly collect personal information from children through our website.

If we become aware that personal information has been collected from a child without an appropriate lawful basis, we will take reasonable steps to delete that information.

13. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our business practices, website functionality or applicable legislation.

Any updates will be published on this page, together with a revised "Last Updated" date.

We encourage visitors to review this Privacy Policy periodically.

14. Contact Us

If you have any questions about this Privacy Policy, how we process your personal information or wish to exercise your data protection rights, please contact us.

Liddy Silver
London, United Kingdom
Website: https://liddysilver.com/

You can contact us through the enquiry form available on our website.